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What Is Your Return Policy?Updated a month ago

All sale items, whether purchased in-store or online, are FINAL SALE.

All purchases made in-store are FINAL SALE.


Online Orders:

  • All bags, jewellery, sale items, and accessories are FINAL SALE. This helps us maintain our Authenticity Guarantee.
  • All purchases made with partial or full store credit are FINAL SALE.
  • We do not accept order cancellations.
  • We will gladly issue store credit or offer an exchange for returned full-priced clothing and shoes within 15 days of the client receiving the item.
  • All children’s clothing is FINAL SALE.


Return Policy:

  • Original shipping costs are non-refundable. Items must be mailed back to Mine & Yours at the customer’s expense, and customers are responsible for creating their own return labels.
  • The value of the exchange or store credit will not include the original shipping cost.
  • Returned items must be in their original packaging, with all tags attached, and in the same condition as when received by the client.
  • You are responsible for all shipping costs associated with returning an item.
  • Any duties or taxes Mine & Yours incurs when returning an item will be deducted from the refund or store credit amount, where applicable.
  • Mine & Yours is not responsible for packages that are lost, damaged, or stolen during the return shipping process.
  • Please contact [email protected] for more information about your return or exchange.
  • All returns are processed once Mine & Yours receives the returned item(s).


To return a product, please mail it to:

Mine & Yours
Attn: Returns
418 Davie Street
Vancouver, BC, Canada
V6B 2G3

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