All sale items (purchased both in-store and online) are FINAL SALE.Please note, this includes any items purchased during our 2024 Black Friday sale.All purchases made in-store are FINAL SALE. Online orders:. Return Policy:. To return a product, pleas

All sale items (purchased both in-store and online) are FINAL SALE. Please note, this includes any items purchased during our 2024 Black Friday sale. All purchases made&#xA0;in-store are FINAL SALE.&#xA0; Online orders:<ul><li id="isPasted" style="font-size: 14px;">All bags, jewellery, sale items, and accessories are FINAL SALE. This helps us upload our Authenticity Guarantee</li><li style="font-size: 14px;">All purchases made with partial or full store credit amounts are FINAL SALE</li><li style="font-size: 14px;">We do not accept order cancellations.&#xA0;</li><li style="font-size: 14px;">We will gladly issue store credit or exchange for returned full-priced clothing and shoes within 15 days of the client receiving the item</li><li style="font-size: 14px;">All children&#x2019;s clothing is FINAL SALE</li></ul>Return Policy:<ul id="isPasted"><li style="font-size: 14px;">The shipping cost will not be refunded, and the return must be mailed back to Mine &amp; Yours at the shipper&apos;s own cost. The shipper is responsible for creating their own return labels</li><li style="font-size: 14px;">The value of the exchange or store credit will not include the cost of shipping</li><li style="font-size: 14px;">Items returned must be in the original packaging with tags attached and in the same condition as when received by the client.</li></ul>To return a product, please mail the product to:Mine &amp; Yours Attn: Returns 418 Davie Street Vancouver, BC, Canada, V6B 2G3<ul><li style="font-size: 14px;">You are responsible for paying the shipping costs for returning the item</li><li style="font-size: 14px;">Any duties Mine &amp; Yours incur upon returning items will be deducted from the refund amount</li><li style="font-size: 14px;">Mine &amp; Yours is not responsible for lost, damaged, or stolen packages that may occur during the delivery process</li><li style="font-size: 14px;">Please contact orders@mineandyours.com for more information about your return or exchange</li><li style="font-size: 12px;">All returns are processed once Mine &amp; Yours receives the returned product(s)</li></ul>

What Is Your Return Policy?

<ul><li id="isPasted">Unfortunately we are usually unable to cancel orders.</li><li>However please reach out to orders@mineandyours.com for assistance.&#xA0;</li></ul>

Can I Cancel My Online Order?

Have a question? Connect with a Mine & Yours Fashion Expert!
Monday to Friday: 10am to 4pm PST

For selling inquiries please email: sell@mineandyours.com
For all orders and general inquiries: orders@mineandyours.com or fill in the contact form.

Mine and Yours Closet Concierge 

Returns

How Long Does Shipping Take?

How Do I Fast Track My Order?

How Much Does Shipping Cost?

Who Pays Duties/Taxes on International Orders?

What is Route Package Protection?

Shipping

How Does In-Store Pickup Work?

What Do I Need to Collect My In-Store Pickup?

In-Store Pickup Selected by Mistake

In-Store Pickup

How Does Your Welcome Code Work?

Do I Get a Discount If an Item Has Wear?

Promotions & Discounts

How Do I Use My Store Credit?

Store Credit

How Do I Purchase Something I Saw on Instagram?

Do You Hold Items Online or In-Store?

Size Conversion

How Can I Sell My Luxury Items?

Which Designers Do You Sell?

How Do Your Buyers Price Items?

Are Your Payout Rates Negotiable?

When & How Will I Be Paid Out If My Online Submission Is Accepted?

How Long Does Your Consignment Term Run?

Will You Discount My Consigned Item?

When Can I Pick Up My Unsold Consigned Items?

Do You Offer At Home Cloests Buys?

Selling

Are All of Your Items Authentic?

What Is Your Authentication Process?

What If My Items Are Not Approved During the In-Person Inspection Or They Come Back as Inauthentic?