All sale items, whether purchased in-store or online, are FINAL SALE. All purchases made in-store are FINAL SALE. Online Orders:. Return Policy:. To return a product, please mail it to:. Mine & YoursAttn: Returns418 Davie StreetVancouver, BC, CanadaV

All sale items, whether purchased in-store or online, are FINAL SALE.All purchases made in-store are FINAL SALE. Online Orders:<ul data-start="419" data-end="854"><li data-section-id="1nw0nsw" data-start="419" data-end="540">All bags, jewellery, sale items, and accessories are FINAL SALE. This helps us maintain our Authenticity Guarantee.</li><li data-section-id="1uwzqbi" data-start="541" data-end="615">All purchases made with partial or full store credit are FINAL SALE.</li><li data-section-id="nczxog" data-start="616" data-end="655">We do not accept order cancellations.</li><li data-section-id="18eaof0" data-start="656" data-end="809">We will gladly issue store credit or offer an exchange for returned full-priced clothing and shoes within 15 days of the client receiving the item.</li><li data-section-id="17zyob3" data-start="810" data-end="854">All children&#x2019;s clothing is FINAL SALE.</li></ul> Return Policy:<ul data-start="876" data-end="1790"><li data-section-id="1xoqp47" data-start="876" data-end="1058">Original shipping costs are non-refundable. Items must be mailed back to Mine &amp; Yours at the customer&#x2019;s expense, and customers are responsible for creating their own return labels.</li><li data-section-id="1602lxa" data-start="1059" data-end="1147">The value of the exchange or store credit will not include the original shipping cost.</li><li data-section-id="1y18pti" data-start="1148" data-end="1283">Returned items must be in their original packaging, with all tags attached, and in the same condition as when received by the client.</li><li data-section-id="13qgy9x" data-start="1284" data-end="1363">You are responsible for all shipping costs associated with returning an item.</li><li data-section-id="l7v476" data-start="1364" data-end="1503">Any duties or taxes Mine &amp; Yours incurs when returning an item will be deducted from the refund or store credit amount, where applicable.</li><li data-section-id="1qfo34r" data-start="1504" data-end="1620">Mine &amp; Yours is not responsible for packages that are lost, damaged, or stolen during the return shipping process.</li><li data-section-id="1xmqf5a" data-start="1621" data-end="1713">Please contact <a data-start="1638" data-end="1661" href="mailto:orders@mineandyours.com" rel="noopener">orders@mineandyours.com</a> for more information about your return or exchange.</li><li data-section-id="86t2rn" data-start="1714" data-end="1790">All returns are processed once Mine &amp; Yours receives the returned item(s).</li></ul> To return a product, please mail it to:Mine &amp; Yours Attn: Returns 418 Davie Street Vancouver, BC, Canada V6B 2G3

What Is Your Return Policy?

<ul><li data-section-id="kjozbs" data-start="61" data-end="146" id="isPasted">Unfortunately, we are generally unable to cancel orders once they have been placed.</li><li data-section-id="k6131y" data-start="147" data-end="264" data-is-last-node>However, please contact <a data-start="173" data-end="196" href="mailto:orders@mineandyours.com" rel="noopener">orders@mineandyours.com</a> as soon as possible, and our team will do their best to assist you.</li></ul>

Can I Cancel My Online Order?

Have a question? Connect with a Mine & Yours Fashion Expert!
Monday to Friday: 10am to 4pm PST

For selling inquiries please email: sell@mineandyours.com
For all orders and general inquiries: orders@mineandyours.com or fill in the contact form.

Mine and Yours Closet Concierge 

Returns

How Long Does Shipping Take?

How Do I Fast Track My Order?

How Much Does Shipping Cost?

Who Pays Duties/Taxes on International Orders?

Shipping

How Does In-Store Pickup Work?

What Do I Need to Collect My In-Store Pickup?

In-Store Pickup Selected by Mistake

In-Store Pickup

Do I Get a Discount If an Item Has Wear?

Promotions & Discounts

How Do I Use My Store Credit?

Store Credit

How Do I Purchase Something I Saw on Instagram?

Do You Hold Items Online or In-Store?

Size Conversion

How Can I Sell My Luxury Items?

Which Designers Do You Sell?

How Do Your Buyers Price Items?

Are Your Payout Rates Negotiable?

When & How Will I Be Paid Out If My Online Submission Is Accepted?

How Long Does Your Consignment Term Run?

Will You Discount My Consigned Item?

When Can I Pick Up My Unsold Consigned Items?

Do You Offer At Home Closet Buys?

Selling

Are All of Your Items Authentic?

What Is Your Authentication Process?

What If My Items Are Not Approved During the In-Person Inspection Or They Come Back as Inauthentic?